Refund and Cancellation Policy

How to cancel

Go to Billing in your dashboard and cancel. Pro keeps working until the end of the month you already paid for, and you are not charged again. Your account stays open on the free plan.

Refunds for a month that has started

We do not refund part of a month. Once a month has started, it cannot be refunded, even if you did not use your checks. Before you pay, you can use the free plan for as long as you like to see what Greenlint gives you.

Payment mistakes

We always refund these in full:

• You paid, but your plan did not switch on, and we cannot switch it on for you within one business day.
• You were charged twice for the same month.
• You were charged after cancelling, for a month that had not started yet.

Email support@greenlint.app with the date, the amount and the transaction reference. Once we confirm the mistake, we start the refund within 7 business days. Rupiah payments go back through Duitku to the method you paid with; payments in other currencies are returned by Polar, which is the seller of record for those orders. How long the money then takes to reach you depends on your bank or e-wallet.

Price changes

If we raise the price of your plan, we email you first. The new price only applies from a month that starts after that email, and you can cancel before then.

Accounts we close

If we close your account for breaking the terms of service, for example by attacking sites, checking sites without permission, or abusing the free plan, the current month is not refunded.

Contact

Billing and refund questions: support@greenlint.app. We reply within 7 business days.